Shopping FAQ
Have questions about shopping at Goodwill Dallas? Learn what you’ll find in our stores, how often new items arrive, and how every purchase supports your community.
Shop Goodwill Dallas
Frequently Asked Questions
Finding your nearest thrift destination is easy. Use our Store Locator to search by zip code or city. You’ll see a map of nearby locations, hours, and directions so you can plan your route.
Yes! Our return policy allows returns and exchanges within three days of purchase at all locations. Please bring your receipt and ensure the item is in its original condition.
We accept a variety of payment options, including cash, major credit cards, and debit cards for maximum convenience.
Our stores are full of surprises! You can find gently used clothing for the whole family, furniture, home decor, electronics, books, toys, and so much more. Since we restock throughout the day, our inventory is always fresh. You never know what you might discover!
Yes! Seasonal items are a big part of what makes Goodwill special. Halloween, in particular, is one of our biggest seasons, with costumes, decorations, and more to help you celebrate in style.
When you thrift and shop at Goodwill, you help extend the life of pre-loved goods and keep usable items out of local landfills. Every purchase supports a culture of reuse, reduces waste, and encourages greener choices in our community. Thank you for making a positive impact on the planet—one find at a time!
We restock our shelves with new items throughout the day, so every visit brings brand new possibilities—no two trips are ever the same!
Yes! Our stores are treasure troves for unique, vintage, and one-of-a-kind finds, from retro fashions to rare collectibles.
We restock daily, so any day is a great day to thrift! Many shoppers enjoy stopping by early or mid-week for a fresh selection.
Absolutely! Keep an eye out for designer labels and upscale brands in our stores. Select locations even have boutique sections for premium finds.
We’re committed to making thrift shopping accessible for everyone. From clothing and shoes to everyday household essentials, our prices are designed to fit any budget.
Yes! Goodwill gift cards make the perfect present for anyone who loves a great find.
Absolutely! Many of our store locations have donation centers on-site so you can drop off gently used items before or after you shop.
Yes! We love helping you save. Our popular Color of the Week sale gives you 50% off items with a specific color tag. Follow us on social media for the latest updates on sales!
This is the best part: Your purchase creates opportunities for employment for people with barriers. The revenue from our stores funds free job training and career placement services for people across North Texas. By shopping with us, you are directly helping your neighbors find employment and independence.
